This is an important message from the Hart County Water and Sewer Authority

We understand this situation may be inconvenient, and we appreciate your patience as we work to protect the safety of your drinking water.

Due to a loss of water pressure in part of our distribution system, a Boil Water Advisory is now in effect for affected customers.

As a precaution, please boil all water used for drinking, cooking, making ice, brushing your teeth, and preparing infant formula. Bring the water to a rolling boil for at least one minute, then allow it to cool before use. Bottled water may also be used as an alternative.

Our crews are working as quickly as possible to restore normal system conditions. Once repairs are complete, we will collect water samples and conduct laboratory testing to confirm that the water is safe to drink. The advisory will remain in effect until testing verifies that all drinking water standards have been met.

We will notify all affected customers as soon as the Boil Water Advisory has been lifted.

If you have any questions or need additional information, please contact the Hart County Water and Sewer Authority office.

Thank you for your understanding, patience, and cooperation as we work to resolve this issue safely.

UPDATE:

The damaged section has been repaired. Crews are actively purging air from the system to restore pressure and move water into the affected service area. This phase can take some time as air pockets are removed and the distribution system stabilizes. We are monitoring system pressures closely and will provide another update as restoration progresses.

NOTICE:

During the current water outage and boil water advisory, we ask all customers to conserve water as much as possible. Please use water only for essential purposes, postpone outdoor watering, vehicle washing, and other non-essential activities, and follow the boil water advisory for drinking, cooking, brushing teeth, and food preparation.

Your efforts to reduce water use will help our system recover more quickly and ensure adequate water is available for essential needs and emergency services. We appreciate your patience and cooperation as crews work to restore normal operations.

Thank you for doing your part to help our community.

UPDATE: JULY 14TH 2026

During the current water outage and boil water advisory, we ask all customers to conserve water as much as possible. Please use water only for essential purposes, postpone outdoor watering, vehicle washing, and other non-essential activities, and follow the boil water advisory for drinking, cooking, brushing teeth, and food preparation.

Your efforts to reduce water use will help our system recover more quickly and ensure adequate water is available for essential needs and emergency services. We appreciate your patience and cooperation as crews work to restore normal operations.

Thank you for doing your part to help our community.